Update 05/27
The support reached out to me & offered an upgraded rower, which has longer range & resistance. If you have been rowing already, I recommend their Pro version rather than the basic version. I am impressed by their customer obsession & how pro-actively they made things right for me. I highly recommend Yosuda & will look forward to buy their other home gym equipments in the future.
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Amazon did good job in sales, shipping & support. Here is what happened – Item came without damage, assembly went fine & when I started rowing the counters stayed at 0's. I contacted the seller through the link on Amazon order page, twice & never heard back. Then I reached out to Amazon support who provided me with seller's support email. I contacted them, they asked for the video of the problem, diagnosed it to a faulty sensor cable(looks more like manufacturing defect to me) sent me replacement cable, I had to take everything down to replace & it worked. So now I can see my calorie burn go up(although I dont think it is accurate)
I use very high end rowing machine at my gym & have multiple setting. So my comparison could be bit biased due to it. This rowing machine is silent(compared to the wind resistance one I used) But it doesnt provide enough tension on the high end. Also the range is small(the rowing bar goes all the way to the machine if I try to do full range) The counters all show something, but I highly doubt they are accurate at all. The rowing machine is stable, even at high rowing speed. It is movable easily and light weight. I think it can even be stored upright for apartment dwellers. The seat is soft & provides enough comfort for lengthy rowing sessions. If you want to buy something that is cheap & portable, look for this.
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Rakirk –
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Jennifer Perez –
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